1. Do I need customs clearance if I'm buying or selling goods abroad?
Norway has quite a ponderous body of regulations regarding customs and duties related to the import and export of goods.
Tellus Logistics has several capable employees with long experience and good competence with respect to customs and the related legislation.
We are more than happy to assist your company with customs clearance or other tasks, or questions related thereto.
You’ll find telephone numbers and e-mail addresses of employees under Contact Us.
2. What does Sea Transport mean?
Quite simply, sea transport is transport from one port to another by ship.
Sea transport is a more environmentally friendly form of transport than the otherwise widespread road transport, and achieves a lot less emissions per ton transported than is the case for transport by road.
Tellus Logistics has also seen, through long-term experience with sea transport and multimodal solutions, that it may also be quite cost effective to ship goods by sea, and we are able to offer prices that are very competitive with competitors that use transport by road.
3. I am going to collect goods, but there isn't enough for a whole container. What should I do?
We have a package cargo solution by container. In this case, we consolidate several package cargo shipments in one container and utilize the whole unit that way.
We collect goods from the U.S., Asia and Europe with our package cargo solution.
Read more about our package cargo here.
4. What is a forwarding agent?
A forwarding agent is someone who has the network and the contacts where you are sending or receiving goods. It is also someone who arranges for customs clearance and everything else the cargo owner or byer needs in order for the goods to arrive at the right time and at the right price.
We don’t own any trucks, ships or aircraft ourselves. We look at this as a great advantage. By removing ourselves from the ownership of the means of transport, we are positioned as an independent operator that is able to adapt in a special way to the customer’s requirements.
There are many types of goods; some need to arrive quickly, some are large, and some are going to peculiar destinations. The advantage of a forwarding agent is that we have all the opportunities available to us through our network, and are not locked in to “recommend” that you use e.g. truck, even if the price had been better by ship or aircraft.
6. What do I need to do to order freight?
Tellus does not have a customer center or web booking. We believe in a more personal touch in the handling of our enquiries and customers.
State measures + weight + how often you ship goods, and you will be taken care of by a professional.
If you have already talked to one of our people, you will find the telephone number and e-mail address of employees under Contact Us.